People first

Recruitment

During our recruitment process, we want to provide candidates with a pleasant candidate experience and a true sense of who we are. We don’t believe in dragging procedures.

Obviously, the assessment of qualities and competences is the foundation of any good selection process. But at IG&H, we also look at your personality and determine whether you’re a cultural fit. In fact, these are critical success factors. We only select new employees who feel a connection to our organization and corporate identity. This doesn’t mean we’re looking for yes-men or flatterers, though. New employees should challenge us and contribute new ideas as well as refreshing perspectives. This way, they’ll keep us on our toes.

Authenticity is key. When recruiting new employees, we attach great importance to a personal introduction. The candidate gets to meet potential co-workers and is introduced to the organization. This also allows people in the organization to get a complete picture of the candidate’s personal qualities and skills.

The selection procedure is carried out by our own employees, supported by our People & Culture Team. Candidates go through five steps that consist of tests, interviews, and case rounds. After they’ve completed a step, we quickly provide them with personal feedback.

IG&H is listed as one of the greatest places to work, which was a huge motivator for me. I believe engaged employees get more work done and book better results.

Aline Caliente - Developer, Platform Services

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Wout Hartel

Consultant, Business Engineering

What made you decide to join IG&H?

Back in college, I worked as an intern in IG&H’s Pensions Team. I got my internship through Rosa Huiskamp, a former co-worker at De Kleine Consultant who happens to be a friend of mine. Her enthusiasm about IG&H was contagious. During my internship, I discovered that I much preferred to work on content-related topics rather than process-related topics. But on the other hand, I didn't want to be programming all day. The Business Engineering Team has offered me the best of both worlds.

  • What do you like about your work?

    What I like most is to collaborate with co-workers and clients on solving a complex puzzle – a problem, if you will. I have a bachelor’s degree in mathematics and a master’s degree applied mathematics. The reason I chose this field of study and, later, my current job, is that intricate puzzles and details have always fascinated me. You spend 80 percent of the time looking for a solution and 20 percent finding it. It’s all about the search. And once you’ve figured out the solution, it’s time to communicate it to the client. That’s another thing I enjoy.

  • Can you provide a glimpse into your current project?

    A group of 6 co-workers from the Business Engineering and Pensions Teams have joined forces to design a new pension administration solution. We create IT applications that allow elderly retirees to receive their pension contributions in time. My role in the project is to provide the client with advice on how to execute a business process in the IT landscape (the collection of all IT applications). Basically, it’s the translation of the organization’s ambition into IT implementation.

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Aline Caliente

Developer, Platform Services

Can you tell us something about yourself?

I was born in Sao Paulo, Brazil. In 2006, I moved to Lisbon, and I’ve lived here with my mom ever since. I’ve always been intrigued and fascinated by technology and the possibilities it offers, which led me to pursue a college degree in Computer Engineering. 

  • Why did you join IG&H?

    My main motivation was that I wanted to work in a dynamic, challenging environment where I could create value using OutSystems. I also hoped to find a company where I could grow and learn on a consistent basis. IG&H is listed as one of the greatest places to work, which was a huge motivator for me. I believe engaged employees get more work done and book better results.

  • What are your responsibilities?

    I’m an OutSystems consultant. Currently, I’m working on a project for a company in the travel industry. Our multidisciplinary project team has adopted Agile methodology (Scrum), so I get to experience the dynamics and processes of this way of working. Together, we help the client deliver an innovative solution for booking trips. The project is comprehensive: it will probably take at least a year to complete. I find it challenging, but the team’s close collaboration helps a lot.

  • What does your typical working day look like?

    You’ll likely find me at the office before 8 am. After my co-workers have arrived, we kick off the day with a meeting to discuss a few essentials: the things we've done yesterday, the issues we need to tackle today, and any difficulties that might hinder our progress. We spend the rest of the day developing. After work, I like to go to the gym, watch a movie, or read a book.

Feel athome

We find it important that everyone who joins IG&H feels at home as quickly as possible. So before their first workday, we introduce new employees to the organization in a personal manner. This way, everyone feels connected to them the moment they first set foot in the office.

Our onboarding program allows new employees to quickly find their way and get to know the organization inside out. The program encompasses several training sessions and introductory meetings that are mostly spread out over the course of the first month.

I help my co-workers grow – not only in terms of technical skills, but also as professionals and as human beings.

Cecilia Oliveira - Service Manager, Platform Services

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Cecilia Oliveira

Service Manager, Platform Services

How did you end up at IG&H?

I was one of Platform Services’ first team members. I started out with Fábio, Bruno, and Rúben. We’d worked together in the past, and we decided to accept this new challenge at IG&H together. It was like a dream come true. 

  • How would you describe your job?

    As a service delivery manager, I’m an ‘umbrella’ of sorts: teams rely on me to keep them dry from the proverbial rain. I help my co-workers grow – not only in terms of technical skills, but also as professionals and as human beings. We are hardworking people, but we also enjoy a good party! 

  • What kind of growth have you observed within Platform Services?

    When we just started out, we worked from temporary offices in Lisbon. Now, our headquarters are based there, and we opened offices in Coimbra, Évora, and Porto. I have visited each of them, except for the Porto location. I really need to go there some time! We have also recruited many new co-workers, so the Platform Services Team has grown significantly.

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Jolanda Burgers

Manager, Business Engineering

Your onboarding started during the Covid-19 pandemic. What was your experience like?

It was personal and warm. Luckily, I was able to start on August 1st, when we could actually come to the office. So, my first day was on location, and I met quite a few co-workers in person. From the meetings I’ve had until now, I can tell you they have welcomed me with open arms — in a very personal way. 

  • Did the onboarding program help you connect with IG&H?

    Quite a lot. What I liked about the onboarding program was that all teams introduced themselves, explaining how they contribute to the organization. If you ask me, the onboarding was great and very personal. All co-workers took the time to answer our questions, help us familiarize ourselves with the company, and understand where each team is coming from.

  • What advice would you like to share with a new hire on their first day?

    Don’t be shy or feel that you’re messing up someone’s schedule when you invite them for a cup of coffee. This goes for co-workers and partners. Sure, everyone is busy. But if you invite them for a remote cup of coffee, they will gladly spend 30 minutes or longer to get to know you a little better. For the first 100 days, make sure you really take enough time to meet everyone.

How we put people first