Outstanding
Raise the bar
Constantly raising the bar, we keep challenging ourselves to be curious and to think outside of the box. We can’t help it – that’s how we’re built. We want to learn from the best. Therefore, we work with reputable institutions such as Harvard, IMD Business School, and Singularity University. We regularly invite world-class speakers over to inspire us and share their knowledge. Heidi Gartner from Harvard and Susan Goldsworthy from IMD Business School, teach us about smart collaboration and secure base leadership, while Peter Meyers shows us how to be inspirational speakers.
We want to create frictionless customer experiences. Everything starts with fathoming the customer’s gains and pains. This allows us to create maximum customer value. Always keeping the end customer’s interest in mind. This means we decline assignments that don’t create value for the end customer.
Contributing to individuals' well-being
Realizing breakthroughs that contribute to individuals’ well-being: what does this mean in practice? Well, we boldly aim to cut pension administration costs in half. We implement frictionless yet thorough mortgage application processes. We enable better patient care. How? Here are a few of this year’s projects we are particularly proud of.
Horeca & Catering
In early 2020, Covid-19 shook the world. Lockdowns became the new normal, and all of a sudden, adequate patient care was no longer a given. In March and April, the ICUs in the Netherlands were overcrowded with Covid-19 patients. Patients were spread across the Netherlands, and there was a pressing need to coordinate this centrally — which ultimately resulted in the establishment of the Landelijk Coordinatiecentrum Patienten Spreiding (national coordination center for patient distribution), or LCPS. IG&H is proud to have been part of this initiative from the very start.
Delio Goncalves
Head of Competence Centers, Platform Services
When did you join the LCPS project?
When Portugal went into lockdown due to Covid-19, my co-workers and I were sent home. One week into the lockdown, I got an urgent evening call. It was my co-worker Erik Teichert, who is part of the Health Team, asking if we could support the Covid-19 taskforce in the Netherlands on the LCPS project. They needed a tool that could give them real-time insight into hospitals’ capacity for Covid-19 patient care in the Netherlands — the next day.